Non-Discrimination Notice

Last updated: June 2026

Non-Discrimination Statement

Premier Support Services, Inc. complies with applicable federal and District of Columbia civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or expression, religion, political affiliation, marital status, familial status, personal appearance, matriculation, genetic information, source of income, place of residence or business, or any other characteristic protected under applicable law.

Premier Support Services, Inc. does not exclude people or treat them differently because of any protected characteristic in its programs, services, activities, or employment practices.

Applicable Federal Laws

Premier Support Services complies with the following federal civil rights laws and regulations:

• Title VI of the Civil Rights Act of 1964: Prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance.
• Section 504 of the Rehabilitation Act of 1973: Prohibits discrimination on the basis of disability in programs and activities receiving federal financial assistance.
• The Age Discrimination Act of 1975: Prohibits discrimination on the basis of age in programs and activities receiving federal financial assistance.
• Title II of the Americans with Disabilities Act of 1990 (ADA): Prohibits discrimination on the basis of disability by public entities and requires reasonable accommodations for individuals with disabilities.
• Section 1557 of the Affordable Care Act (ACA): Prohibits discrimination on the basis of race, color, national origin, sex, age, or disability in health programs and activities receiving federal financial assistance.

District of Columbia Human Rights Act

In addition to federal protections, Premier Support Services complies with the District of Columbia Human Rights Act of 1977 (DC Code § 2-1401 et seq.), which provides one of the most comprehensive anti-discrimination frameworks in the nation. The DC Human Rights Act prohibits discrimination in employment, housing, public accommodations, and educational institutions based on:

• Race, color, religion, or national origin
• Sex, sexual orientation, or gender identity and expression
• Age, disability, or genetic information
• Marital status, familial status, or personal appearance
• Political affiliation or matriculation
• Source of income, place of residence, or business

Accessibility and Reasonable Accommodations

Premier Support Services is committed to ensuring that our programs, services, and facilities are accessible to individuals with disabilities. We provide:

• Reasonable modifications to policies, practices, and procedures when necessary to provide access to individuals with disabilities
• Auxiliary aids and services, including qualified interpreters, written materials in alternative formats (large print, audio, electronic), and assistive technology
• Accessible office facilities and meeting locations

If you need a reasonable accommodation or modification to access our services, please contact us as soon as possible so we can make appropriate arrangements.

Language Assistance Services

Premier Support Services provides free language assistance services to individuals whose primary language is not English. These services include:

• Qualified interpreters for spoken language assistance, available for in-person meetings, phone calls, and video consultations
• Written translations of vital documents, notices, and forms into frequently spoken languages in our service area
• Bilingual staff members who can provide direct assistance in multiple languages
• Access to telephonic interpreter services for less commonly spoken languages

If you need language assistance, please call (301) 844-5253 and we will connect you with an interpreter at no cost to you.

Atención: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (301) 844-5253.

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (301) 844-5253。

Chú ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (301) 844-5253.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (301) 844-5253 번으로 전화해 주십시오.

ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تُقدَّم لك بالمجان. اتصل برقم (301) 844-5253.

Attention : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (301) 844-5253.

How to File a Complaint

If you believe that Premier Support Services has failed to provide language assistance services or has discriminated against you in any way on the basis of a protected characteristic, you can file a complaint using the following methods:

File a Complaint with Premier Support Services

You may file a complaint directly with our office:

Premier Support Services, Inc.
Attn: Compliance Officer
6495 New Hampshire Ave, Suite 208
Hyattsville, MD 20783
Phone: (301) 844-5253
Fax: (240) 839-7254
Email: Bawa@premierssinc.com

We will acknowledge receipt of your complaint within 5 business days and provide a written response within 30 calendar days.

File a Complaint with the U.S. Department of Health and Human Services

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

You may file a complaint electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.

File a Complaint with the DC Office of Human Rights

For complaints under the DC Human Rights Act, you may contact:

DC Office of Human Rights
441 4th Street, NW, Suite 570N
Washington, DC 20001
Phone: (202) 727-4559
Website: https://ohr.dc.gov

Retaliation Prohibited

Premier Support Services strictly prohibits retaliation against any individual who files a complaint, participates in a complaint investigation, or opposes a discriminatory practice. If you believe you have been retaliated against, you may file a separate complaint using the methods described above.