FREE DIAGNOSTIC

Techxel Computer Services offers a free diagnostic on any kind of computers brought to our office. The process is really simple. Next time you encounter some problems with your machine or
need an upgrade, simply do the following:

  • Stop by our office with your machine, no appointment necessary
  • Talk to one of our technicians
  • Fill out a form by putting your name, the problem description , and your contact
  • And finally, do not spend a dime while doing all of the above

Frequently Asked Questions

  1. Do you offer a free diagnostic on all sort of computer brand?
  2. Will I be charged after dropping my computer at your office?
  3. What if I take my computer back without any repair done to it, will I be charged?
  4. How many computers may qualify for a free estimate?
  5. If I bring the same computer due to reoccurring problems several times to your office on different occasions, will I still have a free diagnostic?
  6. What is the deal with apple computers? Do you diagnose them for free also?
  7. When does the free estimate lose its value?

Answers

1. Yes we do. We offer free estimate on any PC or notebook computer.

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2. No you will not be charged. Even if your machine stays in our office for 30 days, you still will not be charged. Nevertheless, we advise our customers not to exceed 30 days otherwise we will not be responsible for any damage the computer may incur (Please read the fill out form for more information).

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3. You still will not be charged even after taking your computer without any repair done to it. We usually contact our customers within 48 hour in case we are unable to work on their machines. Customers can pick up their machine FREE of charge if no repair has been done.

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4. There is no limit. You may bring as many computers as you wish.

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5. Yes the diagnostic is still free. If you encounter the same or a different problem with your computer, there is no charge. For questions concerning reoccurring problems with your machine, please ask one of our technicians for more details.

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6. Yes we diagnose them for free. However we may recommend an apple store specializing in the repair of Apple computers in case we are unable to fix your apple computer.

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7. A free estimate loses its value as soon as the customer authorizes us to do the work on his or her machine. Once any authorized service is completed, the customer must pay for the service done upon pick up of his/her machine.

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