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1
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Date: May 20, 2009
Technician: test
Requested by:
Time:
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2
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Date: May 18, 2009
Technician: Alex Boti
Requested by: Lareessa
Time: 1 Hour
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Remotely connected to laptop. Installed and configured printer. Noticed that laptop is running Vista Home version. sent notification email to elizabeth
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3
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Date: May 15, 2009
Technician: Abraham
Requested by: Elizabeth (Contd from Yesterday)
Time: 10:30 am - 11:00 am
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Ethernet Card installed on one of the testing computers in the server room.
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4
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Date: May 14, 2009
Technician: Abraham + Coco
Requested by: Elizabeth
Time: 4:00 pm - 4:30 pm
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UPS (Interruptible Power Supply)was installed.
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5
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Date: May 14, 2009
Technician: Abraham
Requested by: Elizabeth
Time: 11:00 - 12:30 (05.14.09)
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Problem: Accounting Computer - Internet connection
Status: Fixed by disabling and enabling the network connection
Problem: Test Computer 1 - Internet connection
Status: Network card is not working. Network card (that fits for a thinner CPU case) will be replaced.
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6
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Date: May 14, 2009
Technician: koffi
Requested by: paul atang
Time: 1hr
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luci's pc swap with other computer
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