Maintenance Logs for Ducom, Inc.
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Add Entry 1 Date: March 22, 2010 Technician: Abraham  Requested by: Mr. Chung  Time: 0.5 hr   - Internet connection problem resolved on Mr. Chung's computer (laptop) 2 Date: March 19, 2010 Technician: Yves and Koffi  Requested by:   Time: 1h   create a share folder and mapped it to 2 computers 3 Date: December 04, 2009 Technician: Abraham  Requested by: Song  Time: 0.5 hr   - Mr. Chung's laptop neither freezes nor shot off even using a hard shutdown - Battery taken out, computer restarted, and system restored 4 Date: October 28, 2009 Technician: Abraham + Honore  Requested by: Mr. Chung  Time: 1 hr   - Old scanner brought back to DUCOM's office - A new Techxel scanner is installed and configured - Printer (Mr. Chung's) problem resolved 5 Date: September 23, 2009 Technician: Abraham  Requested by: Song  Time: 1 hr   - Lexmark printer connected to Mr. Chung's laptop reconfigured. - HP Printer installed on D. Patrick's computer 6 Date: August 20, 2009 Technician: Abraham + Honore  Requested by: Song  Time: 4 hrs   - New HD (320GB)replaced for Mr. Chung's computer - Memory upgraded from 512MB to 1 GB (512MB added) - Windows XP Pro installed, application software installed, files transferred, outlook e-mail reconfigured 7 Date: August 03, 2009 Technician: Abraham  Requested by: Song  Time: 1 hr   - New ESET antivirus software (2 yrs 1 user license) bought and installed on all computers 8 Date: August 03, 2009 Technician: Abraham  Requested by: Song  Time: 1 hr   - New ESET antivirus software (2 yrs 1 user license) bought and installed on all computers 9 Date: July 27, 2009 Technician: Abraham  Requested by: Song  Time: 1.5 hr   - PDF file opening configured - ESET installed on one computer - AGFA Scanner installation and configuration started 10 Date: July 07, 2009 Technician: Abraham  Requested by: Song  Time: 0.5 hr   - Office 2007 compatibility pack installed on Mr. Chung's computer [Top] Page # 1  2  [Bottom]