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11
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Date: March 22, 2010
Technician: Alex Boti
Requested by: Mireya
Time: 1 hour
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bad connection to server from Mireya's home office. Reset connection
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12
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Date: March 18, 2010
Technician: Abraham
Requested by: Mina
Time: 4 hrs * (03.17.10)
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- Installed VGA video Splitter
- Installed TV on the wall and connected to the computer.
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The job took four hours because patients were being taken care of in the room.
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13
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Date: March 08, 2010
Technician: Abraham
Requested by: Mireya
Time: 1 hr
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- resolved Mireya's computer connection problem with the modem
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14
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Date: February 19, 2010
Technician: Alex Boti
Requested by: Mina Lourenco
Time: 2 Hrs
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Added UPS back up to testing room.
installed remote keyboard and software on Big wall screen computer
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15
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Date: December 10, 2009
Technician: Abraham
Requested by: Dr. Martinez
Time: 1 hr
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- Cables rearranged and put in a conduit
- RDC configuration adjusted so that when a RDC user gets disconnected, the session gets closed
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16
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Date: December 02, 2009
Technician: Alex boti
Requested by: Monica
Time: 2 Hours
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reattached wires unders satellite desk
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17
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Date: November 16, 2009
Technician: Alex Boti
Requested by: Dr. Martinez
Time: 2 Hours
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Checked IO master's computer to see if hard drive is ok.
Asked by astrid to check tech machine because it would access the server.
Machine was missing the path
M:Elitebinstorm.exe sserver
changed accordingly.
Installed network printers on Mina's computer
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18
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Date: November 13, 2009
Technician: Alex
Requested by: Monica
Time: 5 Hours
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install all network printers on all computers
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19
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Date: October 09, 2009
Technician: Abraham
Requested by: Mireya
Time: 3 hrs
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- New router installed and configured
- New wireless PCI card installed on the desktop computer---upstairs
- Screen saver setting corrected to avoid black screen
- Remote desktop connection setup on the desktop computer---upstairs
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20
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Date: September 28, 2009
Technician: Alex Boti
Requested by: Kia
Time: 4 Hours
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moved Mireya completely to new server
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